Shipping Policy
This policy outlines the shipping timelines, delivery areas, shipping options, and associated costs for Yimijiao. Please read carefully to understand the delivery details of your order.
1. Order Processing Time
All orders are processed and prepared for shipment within 1–2 business days (Monday through Friday, excluding public holidays) after payment confirmation.
2. Shipping Destinations
We currently ship to the following areas only:
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Contiguous 48 U.S. states
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Alaska
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Hawaii
Excluded Areas:
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We do not ship to destinations outside the United States.
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Some remote or hard-to-reach areas within the U.S. may not be serviceable. If your address falls into such an area, we will notify you as soon as possible and may offer alternative shipping options or cancel the order with a full refund.
3. Shipping Options & Costs
We provide standard shipping to all delivery areas:
Standard Shipping
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Estimated delivery time: 3–7 business days
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Shipping costs:
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FREE on orders over $20
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$5 for orders under $20
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4. Free Shipping Policy
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Qualifying Amount: Orders totaling $20 or more
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Applicable Regions: All 50 U.S. states
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Free shipping is automatically applied at checkout when the order meets the criteria
5. Taxes & Duties
All orders shipped within the United States are not subject to customs duties.
Applicable sales tax will be calculated and collected during checkout according to the destination state's regulations.
6. Order Tracking
Once your order ships, you will receive a confirmation email containing a tracking number to monitor your shipment status in real-time.
7. Important Notes
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Estimated delivery times are for reference only; actual delivery may vary due to logistics conditions.
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Delivery time calculation begins from the shipment date.
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Remote or hard-to-reach addresses may experience delays or may not be serviceable.
8. Contact Us
If you have any questions about our shipping policy, please contact us:
Email: service@yimijiao.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST